Refund policy

Return & Refund Policy

Thanks for refueling with Anytime Onigiri! We take great pride in making sure your adventure-ready meals arrive in perfect condition. Because our products are food items, our policy differs slightly from traditional retail stores:

Returns For health, safety, and sanitary reasons, we cannot accept returns or exchanges on any food products, even if they are unopened. Please do not mail food items back to our business address, as they cannot be accepted or restocked.

Damaged, Defective, or Incorrect Items Your satisfaction is our top priority. If your order arrives damaged, contaminated, or incorrect due to a fulfillment or transit error, we will gladly make it right!

• Please inspect your order upon reception and contact us within 7 days of delivery at support@anytimeonigiri.com.

• In your email, please include your Order Number and a clear photograph of the damaged or incorrect item(s) so our team can evaluate the issue.

• Upon verification, we will issue a replacement shipment or a full refund for the affected items to your original payment method.

Refund Processing Time If a refund is approved, it will be processed automatically back to your original payment method. Please remember it can take 5–10 business days for your bank or credit card company to process and post the refund to your account.